Q: What is your return policy?
A: At this time we are unable to process returns or exchanges. All sales are final, however if you have any questions of concerns about the piece that you have purchased or wish to purchase, please feel free to email us at [email protected].
Q: Where are you based?
A: Chiquē is based in Mozambique.
Q: Where will my order ship from?
A: At the moment, all orders are being shipped from Blantyre, Malawi.
Q: Why does it take so long for me to receive my goodies?
A: We know how badly you want to be Chiquē! Your authentic African printed fabric is shipping directly from the Motherland. As such, we appreciate your patience as your goodies have quite a ways to travel. Your item may arrive sooner than 4 weeks, but we say 4-6 to be safe. Nevertheless, we assure you that we are working around the clock to get your items from our care to your hands as quickly as possible.
Q: I finally received my goodies in the mail! What do I do with them now?
A: Chiquē has a preferred (and HIGHLY recommended seamstress). Contact Brittany Barbee of SevenEightySix Fashion for all of your custom design needs. Email all inquiries to [email protected]. She offers 20% off of all orders when you buy Chiquē.
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